Privacy Policy
How Data Matrix collects, uses and protects your information.
Last updated: January 2026
This Privacy Policy explains how Data Matrix ("we", "us", "our") collects, uses and protects personal information when you visit datamatrix.co.ls or contact us. We are based in Lower Thetsane, Maseru, Lesotho, and we handle personal information in line with applicable data protection law in Lesotho.
Information we collect
- Enquiry details you provide through our contact form: your name, company or institution, email address, optional phone number, the service you're interested in, and your message.
- Technical information your browser sends automatically, such as IP address, browser type and pages visited, recorded in standard server logs to keep the site secure and reliable.
- Essential cookies and bot-protection data needed to operate the site and to run our anti-spam security. See our Cookie Policy.
How we use your information
- To respond to your enquiry and provide the services you ask about.
- To operate, secure and improve the website.
- To protect the contact form against spam and abuse.
- To send you relevant marketing about our services, where permitted (see below).
Sharing within the Bohlokoa Enterprises group
We may share your information for marketing purposes only within the Bohlokoa Enterprises group of companies, of which Data Matrix is a part. We do not sell your personal information, and we do not share it for marketing with any third party outside the Bohlokoa Enterprises group.
Other disclosures
We may share information with trusted service providers who help us operate the site (for example, our hosting provider and our bot-protection provider), strictly to provide those services on our behalf. We may also disclose information where required by law or to protect our legal rights.
Data retention
We keep enquiry information only as long as needed to deal with your request and for a reasonable period afterwards for our legitimate business and record-keeping purposes, after which it is securely deleted.
Your choices and rights
You may ask us to access, correct or delete the personal information we hold about you, and you can opt out of marketing at any time by emailing marketsolutions@datamatrix.co.ls. We will respond within a reasonable timeframe.
Security
We use appropriate technical and organisational measures, including HTTPS encryption in transit and access controls, to protect your information. No method of transmission over the internet is completely secure, but we work to protect your data and to review our safeguards.
Changes to this policy
We may update this policy from time to time. The "last updated" date above shows when it last changed.
Contact us
Questions about this policy or your information? Email marketsolutions@datamatrix.co.ls or write to Data Matrix, Lower Thetsane, Maseru, Lesotho.